When Comeet detects duplicate submissions that are not qualified for automatic resolution (based on the company settings), users with permission to solve duplications can resolve the duplicate submissions.

To start, click on Resolve on the candidate profile.

Step 1

Comeet will present a comparison of the candidates' details. Determine if both profiles belong to the same person by clicking Same or Different.

Step 2

Comeet will list all the hiring processes of the confirmed duplicates. Determine whether to Continue or Stop each of the hiring processes.

If your company policy allows it, you'll be able to continue the process for multiple positions in parallel. A candidate can only be in process once for an individual position. For more information about adding a candidate to multiple positions see our guide.

Note: when a hiring process is stopped, a notification is not sent to the candidate. If you wish to update the candidate about your decision, select to Continue the hiring process. Then, after completing the resolution of duplicate applications, you can Reject the candidate from the candidate profile and send them a notification.

Step 3

Determine the source for each hiring process. You can keep the existing source or change to a different source that submitted the candidate.

If you decided to change the source then select whether to send an email to notify the source that was replaced that the candidate they submitted was already in your records. This option is available for sources that receive notifications, such as Agencies and Referrers.

Step 4

Review the decisions you made. Click Back to make a change and when you're done click Confirm & Close.

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