Enable/Disable Candidate Experience Survey

  1. Visit Settings > Candidate Survey.

  2. Choose the interview types that will make a candidate eligible to complete the survey.

  3. Click Save.

Who receives the survey?

Once enabled, candidates will be requested to complete the survey via email if they’ve been hired, withdrawn, or rejected AND they’ve completed at least one of the interview step types that you selected. This also applies to candidates that have had a status change in the 24-hour period preceding you enabling the survey.

Options for interview types are:

  • Phone, video or in-person interview

  • Video or in-person interview

  • In-person interview

NOTE: Candidates with pending Send notification steps will not be prompted to complete the survey. 

View the candidate response data

Since the surveys are anonymous, you will not be able to see individual responses.

Completed survey feedback can be exported as a CSV from the reports page or viewed in Candidate Voice Insights.

  1. Visit Reports > Export.

  2. Click Download to select the attributes you'd like to export.

  3. Click Download again to save as CSV.

The Candidate Voice Reports access will be open after a minimum of 20 responses is reached.

Important: due to the sensitivity of the information, only a teammate with the Owner role will be given access to the Candidate Voice Reports initially. This teammate will be able to request access for additional team members once the reports are open.

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